Conflict Resolution - Prevent, De-escalate, Resolve virtual, sheridan

OVERVIEW
The one and only purpose of a performance appraisal is to “Improve Future Performance.”

The only competitive advantage any organization has is its employees. So, while your competitors are either doing away with giving meaningful feedback to their employees or using it to recount history, It is a perfect time for you to energize your employees with meaningful work and gain their commitment to the job and to you, their supervisor.

WHY SHOULD YOU ATTEND?
Taking Responsibility for Talent Improvement is the one and only job of supervisors and managers.

Being an effective leader entails effectively conveying goals, objectives, and performance standards, while also ensuring that employees acquire the essential skills for fostering a culture of continuous improvement. This approach not only enhances your leadership skills but also increases your long-term productivity and job facilitation.

LEARNING OBJECTIVES
Setting the groundwork for improving the performance and skill level of all employees
Determining the types of competencies necessary for success in each position you are supervising
Defining acceptable levels of execution in completing tasks, fulfilling accomplishments, and implementing necessary changes
Having a smooth-running workforce in which employees know what has to be done
Follow up mechanisms to provide ongoing feedback to your employees
Developing problem-solving skills in which supervisors and their employees collaborate on how to work through the difficulties they encounter in their day-to-day activities
Gaining the commitment of all people in your organization

AREAS COVERED
Your Role as a Manager
Gaining Commitment
Understanding Goals
The Manager’s Role in Performance Appraisals
Setting Goals
Checking Standards
Manager Competencies
Preparation
Purpose
The Process Things to Look Out For
Action Items
Questions & Answers

About speaker
Bob McKenzie, has over 40 years of human resources management experience. His background includes a wide range of hands-on experience in all areas of Human resources management in all types of industries within the public and private sectors.

Bob has been cited in a number of Human Resources trade publications. Among them are HR.com, HR Magazine, HR Florida Review, Vault.com, BNA and the Institute of Management and administration and the Business Journal. He has been a speaker at a number of conferences as well as audio and web-based seminars.

Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior.