Internal Investigation Crash Course virtual, sheridan

OVERVIEW
Are you prepared to conduct a proper investigation? Will it comply with all Federal, State, and local laws and all your policies? Will that investigation be objective and respect all party’s rights? Will it be presented professionally?

If done right an investigation can help get to the bottom of things. If done wrong, it all too often makes things worse. So, it pays to know how to do it right every step of the way. The challenge of complying with all applicable standards/regulations is to educate and update all who are responsible for conducting investigations within the organization. Otherwise, they may not have the tools or skill sets to be aware of all those obligations and responsibilities which in turn can lead to unintentional violations of law and challenges to the integrity and credibility of the investigation and its results/conclusions.

WHY SHOULD YOU ATTEND?
This webinar can help you and your organization understand what’s required to conduct an effective and professional investigation while minimizing risk (financial, legal, damage to internal and external reputation, etc.).

Let’s face it, it is a minefield out there so it’s important to know what you can, cannot, should, and must do before you get started!

LEARNING OBJECTIVES
Maintaining ethical behavior in all aspects of the investigation
Always respecting the parties.
Staying focused on the issue(s) and not getting distracted or exceeding one’s authority.
Conducting a clearly organized and well-documented investigation.
How to avoid common legal minefields
How to identify and use standards and models of proof to aid the investigation
Provide parties with a concise and objective report of the facts, analysis of those facts, and conclusions and or recommendations.

AREAS COVERED
The investigator’s role
The art of objectivity
Benefits of multiple interview styles/techniques
Proper application of “Yes/No” questions
Single vs. multiple interview sessions
Documenting the investigation from complaint to conclusion
Standards/models of proof and when/how to utilize them.

About speaker
Bob Oberstein has over 52 years of Labor/Employee Relations experience on all sides of the labor-management table including as a neutral (arbitrator, mediator) in both the public and private sectors. He has served as a Commissioner, Maricopa County’s Judicial Merit System Review Commission; Member, City of Phoenix Fire and Police Pension Boards; and Member/Chairman, City of Phoenix Civil Service Board. He is also the recipient of the Federal Mediation and Conciliation Service (FMCS) Director’s Certificate of Recognition for Achievement in Promoting Positive Labor-Management Relations. Bob has served as Director, of the Labor Management Relations Program at Ottawa University, Phoenix (OU), Arizona where he taught conflict resolution, grievance processing, arbitration, and negotiation among other courses. He also served OU as Ombudsman for all student, faculty, and support disputes as well as the Disabled Student Liaison and received recognition in “Who’s Who Among America’s Teachers.

Bob served as mediator and arbitrator on the employment, labor, commercial, and construction panels for the American Arbitration Association and for Financial Industry Regulatory Authority (FINRA).